![]() Many of the staff members were unhelpful when issues arouse (my colleague got stuck in an elevator and my keycards randomly stopped working), and they often seemed stressed. I brought up the issues to the front desk who shared the hotel was facing staffing issues. The only open options had wait times near an hour during peak times Starbucks had lines though the lobby/casino area. Getting breakfast or lunch on property was a Herculean task many options were not open. Beware when big conferences or events are happening at the hotel, the pool closes early, some sections as early as 3:30 pm. Groups of hotel attendees would gather outside the doors, but hotel staff indicated the spa was operated by a separate entity and could not open the doors. ![]() ![]() On multiple days I stayed at the hotel, the gym opened at 9 am, which is later than the 6 am posted open time. Bring your own bath soap or body wash because it is not provided. Upon check-in I found the room to still have signs of prior guest. I did not choose the conference hotel, but I was excited to stay on property for convenience and the pool seemed awesome based on photos. I stayed at the Mirage for a weeklong conference.
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